Workforce Development

Northshore Technical Community College’s Workforce Division provides strategic training and development for business & industry in the Northshore region by offering customized programs to help optimize training and meet performance goals and target outcomes. 

We focus on critical development areas:

  • Industry Certifications
  • Online Education Courses
  • Professional Development

Our market-ready education and training services can be provided at your company, at one of our conveniently-located campuses, through online learning, or at on-site locations.

The Workforce Division offers corporate and community training in the following areas:

  • Business Process Design
  • Computer / IT
  • Emergency Management
  • Healthcare
  • Human Resources
  • Industrial Maintenance
  • Welding / Craft Trades
  • Contractor's Licensing
  • Notary Public
  • Customer Service

Online Training

Customized training solutions, in-demand skills certification programs, and focused courses offer convenient options to meet your needs. Our offerings bring together an extensive array of technology, business, and professional development courses. Training is our core business, and we are ready to assist in developing and implementing a training plan that supports your individual or organizational learning goals.

Customized Training

NTCC will work with you to provide training that meets your specific needs, whether on-site at your location, or at one of our four campus locations. Choose from our proven selection of offerings or custom-design classes, seminars or other activities to address your workforce demands. 

Professional Development

Teamwork, problem solving, computer concepts, public speaking, and leadership skills are just a few of the soft skills the Workforce Division can build into custom-fit courses to meet your company’s unique needs. 


Our course offerings seek to address the most current and prevalent issues in safety/health/ OSHA compliance training practices today. Course areas include OSHA compliance, first-aid/CPR/AED, awareness training, and hazardous materials training. Courses are designed for both supervisory and nonsupervisory employees. 


MSHA is simular to OSHA, but for the Mining Industry. This covers people who will be working in sand and gravel pits, salt mines, the coal industry, and simular fields. Everyone persuing a career in these inductries has to have MSHA Training.  A person that has not been trained needs to take a class called a New Miner Training, this is a 1 day class for sand and gravel. If you are involved with the gravel and sand industry you need a PT46 New Miner Training or if you have been trained before you need a PT46 Annual Refresher.  After the 1st training you have a refresher every year (a 1 day class). These classes must also be taken by contractors that go to these sites. Some of the plants have people that do their own training which must be MSHA approved. MSHA inspectors go to the sites and do inspections.  If your people do not have the proper training, the company will be written up.  Job sites have to run safely.   Our classes are $60.00 a day per person.  If it is a 3 day class, costs will be $180. MSHA, or Mine Safety Health Administration, is taught by Jeffery Hodges, on the Florida Parishes Campus. 

Information about Mine Safety and Health Administraion regulations can be found at

Training Grants

The Incumbent Worker Training Program (IWTP) is a partnership between the Louisiana Workforce Commission, business and industry, and training providers. The IWTP is designed to benefit business and industry by assisting in the skill development of existing employees, thereby increasing employee productivity and the growth of the company. Partner with NTCC with writing and applying for an IWTP grant.