Institutional Effectiveness

At NTCC, a commitment to institutional effectiveness is realized through the college's Institutional Effectiveness Plan that outlines the formal approaches and measures towards institution-wide success. The Institutional Effectiveness Plan is updated annually.

The formal components listed below help to drive the College's Institutional Effectiveness Plan:

Assessment Resources:

Process of Assessment:

Northshore Technical Community College is committed to institutional improvement through planning and evaluation in support of the college mission. The College continually reviews its objectives and operations with the aim of improving the quality and the effectiveness of the institution. Outcomes of these activities are evident at all levels of the College - from the institution as a whole, through divisions and departments, to academic support and administrative units - and demonstrate the Northshore Technical Community College excels in its mission as a technical community college.

Good assessment always begins with the specification of clear, specific, and measurable objectives based on a program's goals. Assessment involves the translation of those goals into a series of objectives that can be specified clearly and precisely stated.

What is an Assessment?

Assessment is the ongoing process of:

  1. Establishing clear, measurable, expected outcomes that demonstrate institutional effectiveness;
  2. Implementing programs and practices designed to achieve those outcomes;
  3. Systematically gathering, analyzing, and interpreting evidence to determine how well programs and practices are working at meeting their expected outcomes; and
  4. Using the resulting information to understand and improve institutional effectiveness.

The most important step in the assessment plan process is using the data to evaluate how well the program is meeting its stated goals. There are two items to consider when evaluating data from an assessment plan:

  • Evaluate the results of the assessment to ensure that the results answer  questions regarding how well the objectives of the program are being met.
  • Based on the data, decide what improvements might be made to the program to help it better meet its goals and find ways to implement those changes.

Guiding Principles of Assessment

  • Assessments should ensure data integrity, validity, and reliability.
  • Assessments should be coordinated and systematic.
  • Assessments should be goal-directed.
  • Assessments should be used to inform policy and facilitate improvement.
  • Assessments should be regularly re-evaluated.