Agenda

8:30 a.m. | Registration begins

9:00 a.m. | Welcome | Ashley Llewellyn, Vice President, St. Tammany EDC

9:05 a.m. | Session One | Setting the Stage

• NTCC State of the College Address
  • Dr. Jim Carlson, Chancellor, Northshore Technical Community College 
• Overview of the NTCC School of Nursing and Health Sciences
  • Christi Marceaux, MSN, RN, Dean, School of Nursing & Health Sciences, Northshore Technical Community College
• Implementing Patient Navigators in Healthcare Systems Presentation
  • Dr. Peggy Honore, AmeriHealth Caritas-General Russel Honoré Endowed Professor, LSU Health Sciences Center School of Public Health and School of Medicine
• Introduction of the Patient Navigator
  • Christi Marceaux

9:55 a.m. | Session Two | Navigation in Action Panel

• Moderator | Jason Lindsey, DNP, MSN, RN, ACM-RN, Director of Case Management, North Oaks Health
• Panelists |
  • Dana M. Smith, MPH, Manager of Health Program Partnerships, LSU Health Sciences Center, School of Public Health
  • Jill Breazeale, MN, RN, CPHQ, Director, Quality and Care Management, FMOL Health | Our Lady of the Angels
  • Paula Day, CCM, RN, BSBM, MHL, AVP Care Coordination, St. Tammany Health System

10:40 a.m. | Networking Break

10: 55 a.m. | Session Three | Measuring Success Presentation

• Aimee Cloyd, BSN, RN, Vice President of Quality Improvement and Member Services, Louisiana Hospital Association

11:20 a.m. | Session Four | The Power of Partnerships Presentation

• Patient-Centered Education & Research Institute (PCERI) Certification | (25 minutes)
  • Brian Daly, EdD, MSE, BA, Patient-Centered Education & Research Institute, Executive Director
  • Nancy Garth, BSN, RN, CLNC, LDE, FCN, CPPN, Patient-Centered Education & Research Institute, Clinical Director

11:45 a.m. | Lunch and Networking

• Prospective Student Session begins at Noon with refreshments and networking

12:30 p.m. | Session Five | Navigating on the Northshore

• 12:30 p.m. | Understanding the Impact | Patient Navigation Success Story
  • Amanda Jacob, M.A., Director of Online Learning, Northshore Technical Community College
• 1 p.m. | Navigating on the Northshore Panel
  • Alisha Lacour, M.D., Regional Chief Executive Officer, Northshore & Mississippi Gulf Coast, Ochsner Health
  • Sandy Badinger, Chief Executive Officer, Slidell Memorial Hospital
  • Jack Khashou, Chief Operating Officer, St. Tammany Health System
  • Brandi Galiano, BSN, RNC-OB, C-EFM, OB Navigator, Lakeview Hospital
  • Sarah Mitchell, Vice President, Surgical Service Line, North Oaks Health 
  • Jill Breazeale, MN, RN, CPHQ, Director, Quality and Care Management, FMOL Health | Our Lady of the Angels
• 1:40 p.m. | Closing Remarks and Prospective Student Instructions

1:50 – 3:00 p.m. | Prospective Student Open House

• NTCC Tours
• Student Academic Counseling
• Fall 2026 Enrollment

               Note: Enrollment application must be completed prior to scheduling advising

The School of Nursing and Health Sciences at Northshore Technical Community College is dedicated to providing quality workforce training and transfer opportunities by preparing exceptional, compassionate, and knowledgeable healthcare professionals. Through a commitment to evidence-based education and practice, our graduates are equipped to deliver high-quality care to individuals, families, and diverse communities. Our programs prepare students for success in the healthcare workforce and provide pathways for continued professional and academic advancement in their chosen fields.

Click the presentation name to view and download:

Overview of the NTCC School of Nursing | Christi Marceaux, MSN, RN, Dean, School of Nursing & Health Sciences, Northshore Technical Community College

Implementing Patient Navigators in Healthcare Systems | Dr. Peggy Honore, AmeriHealth Caritas-General Russel Honoré Endowed Professor, LSU Health Sciences Center School of Public Health and School of Medicine

Introduction to the Patient Navigator | Christi Marceaux, MSN, RN, Dean, School of Nursing & Health Sciences, Northshore Technical Community College

Measuring Success | Aimee Cloyd, BSN, RN, Vice President of Quality Improvement and Member Services, Louisiana Hospital Association

Patient-Centered Education & Research Institute | Brian Daly, EdD, MSE, BA, Patient-Centered Education & Research Institute, Executive Director

State of the Northshore Healthcare Industry Report | Northshore Healthscape

NTCC Patient Navigator Scope of Practice and Role Delineation Statement

NTCC Patient Navigator Program Curriculum